Swify.io – The service provider (“Provider”, "We").
Client – Any individual or entity purchasing or using Swify.io services.
Services – Dedicated server hosting and related solutions.
Agreement – The binding contract formed between Swify.io and the Client.
By using Swify.io services, the Client confirms that they have read, understood, and agreed to these Terms.
If you do not agree, you must not use the Services.
Swify.io provides:
- Dedicated server hosting
- Network access and connectivity
- Basic infrastructure support
Swify.io does not include software configuration, development, or data management unless otherwise agreed.
The Client is responsible for:
- Maintaining security and configuration of their dedicated server
- Any content hosted on or transmitted through their server
- Compliance with local and international laws
- Ensuring backups of all data hosted
Swify.io is not responsible for data loss, corruption, or unauthorized access caused by client mismanagement.
Clients must not use Swify.io services for:
- Hosting or distributing illegal content
- DDoS, hacking, or malicious activities
- Spam, email abuse, or unsolicited communications
- Copyright infringement
- Fraudulent, deceptive, or harmful activities
Violating the AUP may result in immediate service suspension or termination.
Swify.io aims to provide high uptime and stable connectivity but does not guarantee 100% uptime.
Swify.io is not liable for downtime caused by:
- Network issues outside our control
- Scheduled maintenance
- Hardware failures
- Force majeure events
- All services must be paid in advance unless otherwise agreed.
- Invoices must be paid by the due date.
- Failure to pay may result in suspension or termination of services.
- Payments are non-refundable, except where required by law.
Swify.io does not provide refunds for:
- Partial service periods
- Interruptions or downtime outside Swify.io control
- Misconfiguration or misuse by the Client
Refunds may be granted only in exceptional cases at Swify.io's discretion.
Support is provided for:
- Hardware issues
- Network availability
- Basic system accessibility
Support does not include:
- Software configuration
- Malware removal
- Data recovery
Swify.io complies with the EU General Data Protection Regulation (GDPR). Processing of personal data is governed by the Data Processing Agreement (DPA), which forms part of this contract.
Swify.io does not access or monitor data stored on client servers unless required by law or explicitly requested by the Client.
To the maximum extent permitted by law:
- Swify.io is not liable for indirect, incidental, or consequential damages.
- Total liability shall not exceed the amount paid by the Client for the previous 30 days of service.
Swify.io may suspend or terminate services if:
- The Client violates the AUP
- Payments are overdue
- Illegal or harmful activity is detected
The Client may terminate services anytime via the customer portal.
Upon cancellation:
- All data on the server will be deleted permanently
- Swify.io does not guarantee data recovery
It is the Client’s responsibility to perform backups before cancellation.
Swify.io may modify these Terms at any time.
Continued use of the Services after updates implies acceptance of the new Terms.
These Terms are governed by the laws of Portugal.
Any disputes will be handled by Portuguese courts.
For legal, billing, or support inquiries:
Email: [email protected]